Page title: FAQ

Page title: FAQ

How Can We Help You?

Frequently Asked Questions

What methods of payment can I use?
We accept all major credit cards, Apple Pay, Google Pay and PayPal.
How do I apply a discount code?
Discount codes can be entered at checkout.
Do you have express checkout options?
Yes, express options include Google Pay, PayPal and ShopPay.
Do you ship worldwide?
We currently ship to USA only.
How do I get free shipping?
Spend over $30USD to qualify for free shipping.
How can I track my order status?
Tracking information will be emailed to you once your order has been shipped.
How do I cancel my order after purchasing it?
Please send us a message through the Contact Us page if you wish to cancel your order.
Do you have any special deals or coupons?
Check out our products page for our current discounts and special offers.
Do you offer discounts on bulk amounts?
For bulk purchase enquiries please send us a message through the Contact Us page.
How do I request a refund?
Contact our customer support via the Contact Us page to arrange a return or request a refund.
How does the refunded money get returned to me?
Refunds will be returned using the same payment method that was used for the order.
How many days do I have to return the product?
We offer a 30 day return policy.
Are the waterers and feeders BPA-free?
Yes, we make sure that all our products are made of food grade, BPA-free materials for the safety of your feathered friends and the environment.
What are the water pressure requirements for the waterers?
The waterers are designed for low pressure system (<3 PSI) you can use a pressure regulator or float valve.
Do chicken waterers work with a gravity-fed system?
Yes, they will work with a gravity fed system.
Why should I subscribe to your newsletter?
To get subscriber only discounts and keep up to date with new product releases.
How do you use my personal information?
Please see out privacy policy the link is in the footer of this page.
How do I unsubscribe?
Click the link in the email or send us a message at with the title "Unsubscribe"
How do I reset my password?
There is a link on the logon page that will enable you to reset it.

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